Stock in Focus: Support.com Inc. (SPRT)

Company Profile:

Support.com, Inc. provides customer support services, end user software, and cloud-based software primarily in the United States. The company offers turnkey and outsourced support services for service providers, retailers, original equipment manufacturers (OEMs), warranty providers, Internet of Things solution providers, and technology companies. Its customer support services programs include pre-purchased concierge advice, device set-up, trouble shooting, security and support, virus and malware removal, wireless network set-up, and home security and automation system support designed for consumer, and small and medium business markets. The company also provides Support.com Cloud, a software-as-a-service solution for companies to optimize support interactions with their customers using their own or third party support personnel, as well as enables companies to resolve complex technology issues for their customers, boost support agent productivity, provide ease of use for customer self-service, and enhance the customer experience. In addition, it offers end-user software products, including SUPERAntiSpyware for malware protection and removal; and Cosmos for personal computer, smartphone, and tablet maintenance and optimization. The company provides its technology support services through partners. Support.com, Inc. was founded in 1997 and is headquartered in Sunnyvale, California.

Recent News:

For the first quarter of 2020, the company reported total revenue was $11.9 million, a decrease of $6.1 million or 34 percent compared to revenues of $18.1 million in the first quarter of 2019 and down $1.4 million or 10 percent compared to revenues of $13.3 million in the fourth quarter of 2019.

The company reportedd revenues for the full year 2019 were $63.3 million, a decrease of 9 percent against revenues of $69.5 million in 2018. For the full year 2019, the company recorded net income of $3.8 million, or $0.20 per share, as compared with a net loss of $(9.1) million, or $(0.48) per share for 2018.

Fundamental Analysis:

Ninestocks analyzes several different financial aspects: Growth, Profitability, solvency and efficiency.

Growth – Measures the growth of both the company’s income statement and cash flow.

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Profitability – Measures the historical price movement of the stock.

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Solvency – Measures the solvency of the company based on several ratios.

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Efficiency – Measures the strength and historic growth of a company’s return on invested capital.

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Conclusion:

SPRT’s strengths can be seen in its strong growth, better profitability and robust efficiency compared with its peers. Technical indicators signal the bullish signs, as there is a bullish crossover in Stochastic oscillator and MACD. The RSI stands at 49.52 with positive bias. We rate Support.com Inc. (SPRT) a STRONG BUY.